Online Courses and Digital Products 

Last updated: July 13, 2026

Replace all bracketed placeholders before publishing. Keep this policy consistent with your checkout, emails, sales page, platform settings, cookie banner, and refund wording.

1. Overview

This Refund Policy applies to purchases of online courses, digital products, downloads, PDFs, workbooks, audios, silent subliminals, and other digital materials sold by [Company Legal Name], including The Neville Method - 7 Day Course.

Because digital products can be accessed, downloaded, copied, and consumed immediately, refunds are only available under the terms described in this policy.

2. 30-Day Satisfaction Guarantee

Unless a product page or checkout page clearly states a different policy, eligible purchases are covered by a 30-day satisfaction guarantee.

If the course or digital product is not the right fit for you, contact us within 30 calendar days of the purchase date at the support email listed in this policy. We will review the request and, if eligible, issue a refund to the original payment method.

3. How to Request a Refund

Send an email to the support email listed in this policy within 30 calendar days of purchase.

Include the email address used for purchase, order number if available, product name, purchase date, and a brief reason for the request.

Allow a reasonable processing time for review and payment processor handling. Bank or card processing times may vary.

4. Non-Refundable Situations

We may deny or limit refund requests in the following situations, unless applicable law requires otherwise:

The refund request is made more than 30 calendar days after purchase.

The request appears fraudulent, abusive, or inconsistent with good-faith personal use.

The customer has downloaded, copied, shared, resold, uploaded, leaked, or distributed materials in violation of our Terms.

The customer has created or attempted to create a competing product or service using our materials.

The request is based solely on not achieving a specific manifestation, financial, relationship, health, emotional, business, or life outcome.

The purchase was made through a third-party platform with its own refund process.

The customer has already received a refund for the same or substantially similar product, unless required by law.

5. Technical Issues

If you cannot access the course or digital product due to a technical issue, contact support. We will make reasonable efforts to help you access the product, resend access details, troubleshoot login issues, or provide an alternative access method where appropriate.

A technical issue does not automatically create a refund right if we can provide working access within a reasonable time.

6. Payment Plans

If a payment plan is offered, you are responsible for all scheduled payments unless the sales page clearly states otherwise. If you request and receive a refund during the eligible refund period, future payment plan charges for that purchase will be cancelled where technically possible.

Missed or failed payments may result in suspension of access until the account is brought current.

7. Subscriptions or Memberships

If subscriptions or memberships are offered, the subscription terms displayed at checkout control billing frequency, renewal, cancellation, and access. Cancellation stops future billing; it does not automatically refund amounts already paid unless the subscription terms, this policy, or applicable law requires a refund.

Where legally required, cancellation instructions will be reasonably clear and accessible.

8. Duplicate Purchases

If you accidentally purchase the same product twice using the same or related customer information, contact us promptly. We may refund the duplicate purchase if we can verify the duplicate and no abuse is suspected.

9. Chargebacks

Please contact us before filing a chargeback or payment dispute. If a chargeback is filed, we may suspend access while the dispute is reviewed and may provide relevant order, access, delivery, policy, and communication records to the payment processor or financial institution.

10. Changes to This Policy

We may update this Refund Policy from time to time. The policy in effect at the time of your purchase generally applies to that purchase, unless a change is required by law or is more favorable to you.

11. Contact

Refund questions should be sent to [Support Email, e.g., [email protected]].